Returns & Exchanges

At Promix Nutrition, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.

3

Package Your Items

Place the items in their original packaging, ensuring all tags are intact, and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing